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Robo Call Pakistan

Effective Date: 1st September 2024

Welcome to Robo Call Pakistan. By using our platform and services, you agree to comply with and be bound by the terms and conditions and all other policies stated on our website. Please review these carefully. If you do not agree to these terms and conditions and all other policies, you should not continue to use our platform or website or our services.

1. Acceptance of Terms

By accessing and using Robo Call Pakistan (“we,” “us,” “our”) services, you accept and agree to be bound by these Terms & Conditions, which may be updated from time to time without notice. It is your responsibility to review this page periodically for updates.

2. Services

Robo Call Pakistan provides automated voice calling solutions to businesses, organizations, and individuals (collectively referred to as “Client”) for marketing, notifications, and customer communications.

  • We offer various packages based on call volume and services included.
  • We may modify or discontinue our services at any time without notice.
  • Clients are responsible for ensuring that all voice messages comply with legal and regulatory standards.

3. Client Responsibilities

By using our platform, you agree that:

  • You will not use the service for illegal or unethical purposes, including spamming, fraud, or misleading communication.
  • You will ensure that all voice messages are sent to recipients who have provided consent in accordance with applicable laws and regulations.
  • You will provide accurate and truthful information in your communications, including contact lists, voice message content, and usage details.
  • You are responsible for the legality of the content, including voice recordings or text-to-speech content, that you send using our platform.

4. Payment Terms

  • All payments must be made upfront for the selected package (monthly subscription).
  • Failure to make payment may result in service suspension or termination.
  • Refunds policy is mentioned on this page: Refunds & cancellation Policy
  • You are responsible for maintaining valid payment details with us to avoid service interruptions.

5. Use of Service

Clients agree to use our service in compliance with all applicable local and international laws, including but not limited to:

  • Telemarketing laws
  • Data protection and privacy laws
  • Anti-spam regulations

Failure to comply may result in suspension or termination of your account without refund.

6. Data Protection & Privacy

We prioritize the privacy and security of your data. Our data protection policy ensures that:

  • We do not share, sell, or misuse your contact lists or message data.
  • All data is encrypted and stored securely.
  • We follow local data protection regulations (e.g., Pakistan’s Data Protection Act).

You can read our full Privacy Policy for more details.

7. Limitation of Liability

  • Robo Call Pakistan is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services.
  • We are not responsible for any issues caused by third-party integrations or systems.
  • We do not guarantee that our services will be uninterrupted, timely, secure, or error-free.

8. Termination of Services

We reserve the right to terminate your account if:

  • You breach any terms outlined in this agreement.
  • You engage in any activity that may harm our reputation or operations.
  • You fail to make required payments.

Upon termination, you will lose access to our platform and any credits or remaining call balance.

9. Intellectual Property

All content, including but not limited to the website design, text, graphics, logos, and software, are the property of Robo Call Pakistan and protected by intellectual property laws. You may not reproduce, distribute, or use any of our content without prior written permission.

10. Indemnification

Clients agree to indemnify, defend, and hold harmless Robo Call Pakistan, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, damages, liabilities, including legal fees, arising out of:

  • The client’s use of our services;
  • Breach of any of these Terms & Conditions;
  • Violation of applicable laws and regulations.

11. Third-Party Integrations

Our platform may integrate with third-party services, such as CRM systems or payment gateways. We are not responsible for the functionality or availability of these third-party services, and you agree to their respective terms when using such integrations.

12. Modification of Terms

We reserve the right to modify these Terms & Conditions at any time. Continued use of the service after such modifications will constitute your agreement to the updated terms. We recommend checking this page regularly for updates.

13. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes arising from these terms shall be resolved in the courts of Karachi, Pakistan.

14. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

  • Email: [email protected]
  • Phone: 0332-7472277
  • Address: R-8/9, Block 13/3, Gulshan-e-Iqbal, Karachi, Pakistan

By using Robo Call Pakistan, you acknowledge that you have read, understood, and agree to these Terms & Conditions.