Portal API Docs
Portal API Documentation
Use portal.robocall.pk endpoints for standard Robo Call Pakistan portal accounts, call placement, statuses, balance checks, and key verification.
Portal API Overview
Robo Call Pakistan APIs help developers integrate automated voice calls into applications, websites, e-commerce stores, CRMs, ERPs, and custom dashboards. Common workflows include order verification, customer notifications, reminders, public announcements, IVR response capture, DTMF response capture, and call status tracking.
https://portal.robocall.pkAuthentication
All requests require an api_key. Send it as a query parameter or as a request header where supported. Keep API keys private and never expose them in public frontend code.
api_key=YOUR_KEYapi_key: YOUR_KEYHTTPSJSONGET Endpoint
Verify API Key
https://portal.robocall.pk/api/user_verify| Parameter | Type | Status | Description | Example |
|---|---|---|---|---|
| api_key | string | Required | API key to verify | [VOICE API KEY] |
Sample Request URL
portal.robocall.pk/api/user_verify?api_key=[VOICE API KEY]Sample Response
{ "status": 200, "response": "API matched" }GET Endpoint
Check Balance
This endpoint returns current account balance details for the API key. Portal accounts may also return username and per-call pulse rate.
https://portal.robocall.pk/api/check_balanceSample Request URL
portal.robocall.pk/api/check_balance?api_key=[VOICE API KEY]Sample Response
{ "status": 200, "data": { "balance": "2682.00", "username": "demo", "call_rate": "5.50" } }Call rate is shown in per-call pulse units, for example per 30 seconds.
GET Endpoint
Send Robo Call
Initiates a robo call to a specified customer with provided order, amount, voice, and custom text data.
https://portal.robocall.pk/api/calls| Parameter | Description | Required | Example |
|---|---|---|---|
| api_key | Your unique API key | Yes | abc123xyz |
| caller_id | Customer phone number with country code | Yes | 923001234567 |
| amount | Order amount | Optional | 1500 |
| voice_id | Voice ID configured for the call | Yes | 102 |
| text1 | Store name or company name | Optional | My Store |
| text2 | Order ID or reference | Optional | ORD12345 |
| key1 – key5 | Optional placeholders for additional values | Optional | 0 |
Sample Request
portal.robocall.pk/api/calls?api_key=abc123xyz&caller_id=923001234567&amount=1500&voice_id=102&key1=0&key2=0&text1=My%20Store&text2=ORD12345&text3=0&text4=0&text5=0GET Endpoint
Get Call Status
Fetches the status of a previously initiated robo call using its unique Call ID.
https://portal.robocall.pk/api/get_callSample Request
portal.robocall.pk/api/get_call?api_key=abc123xyz&call_id=20076Call Status Definitions
| Status | Meaning | Description |
|---|---|---|
| 1 | Initiated | Call has been initiated and is awaiting pickup. |
| 2 | Answered | Customer picked up. DTMF may be 1 confirm, 2 cancel, 3 callback, or empty. |
| 3 | Congestion | No answer due to network congestion. |
| 4 | Busy | Customer line was busy. |
| 5 | No Answer | Call rang but was not answered. |
| 6 | Hangup | Call disconnected before completion. |
| 8 | Pushed to SIP | Call job was pushed to SIP provider but not yet initiated. |
Retry Logic
- Unanswered calls can be retried automatically based on account settings.
- Retry statuses include initiated, congestion, busy, no answer, hangup, and pushed-to-SIP calls that do not convert within timeout.
- Retry delays can be configured from the Call Settings panel.
- Keep checking the get_call endpoint until a final status is available.
E-Commerce Integrations
Robo Call Pakistan provides ready-to-use integrations for Shopify, WooCommerce, Google Sheets, and custom systems through API.
Support
For API key setup, voice IDs, endpoint access, integrations, or troubleshooting, contact Robo Call Pakistan support.